At Mandi & Co, we take great pride in offering an exceptional repair service to cater to your precious jewellery needs. Our team consists of highly skilled consultants, designers, jewellers and setters who are more than capable of assessing and advising on the repairs needed to breath new life into your cherished pieces.
We understand the deep sentimental value attached to your existing jewellery, and we are committed to treating each piece with the utmost care and consideration. However, it's important to note that for items not originally crafted by our workshop, we approach repairs on a case-by-case basis, relying on the expertise and discretion of our designers and jewellers.
Our primary goal is to ensure that any repair work we undertake not only meets but exceeds your expectations. If, for any reason, we believe that we may not be able to do justice to the original piece or if there's a significant risk of damage during the repair process, we will kindly and transparently communicate this to you and may choose not to proceed.
We want to emphasize that while we exercise the highest level of caution when working on your jewellery, there is always a small inherent risk, especially with items that were not originally created by Mandi & Co . As a result, all repairs are undertaken at your own risk, and we kindly request your understanding that Mandi & Co cannot accept or assume responsibility for any unforeseen damage that may occur. On saying that, over the last 26 years we have only had 2 minor issues so it a very rare occurrence.
Rest assured, we are here to assist you in preserving the beauty and sentimental value of your jewellery to the best of our abilities. Your trust in us is greatly appreciated, and we look forward to serving you with our dedication and expertise. Feel free to reach out if you have any questions or would like to discuss any repair needs further.