The Consultation Process
Our Consultation Process
Creating or purchasing a piece with Mandi & Co is a considered and collaborative experience designed to feel effortless, personal, and truly special from beginning to end.
Getting Started
To begin your journey, simply get in touch or make an apt on this website under "Book a Consultation"
Email: hq@mandiandco.com.au
1. Consultation
Your experience begins with a one-on-one consultation with Mandi.
This is where we take the time to understand your vision and your requirements, whether you’re starting with a clear idea or simply a feeling. We’ll guide you through design possibilities, gemstones, metals, and budget, offering honest advice every step of the way.
Following your consultation, a detailed quote will be provided. Once approved, we proceed with a deposit to begin your piece.
2. Design & Concept Development
Your design is thoughtfully brought to life through detailed CAD renders or hand sketches.
You’ll have the opportunity to review and refine every element, ensuring the final design feels perfectly aligned with your vision before we move forward.
3. Material Selection
We carefully source and select materials to suit your design.
This includes choosing the perfect metal and hand selecting gemstones that meet our standards for beauty and quality. In some cases, stones may be sourced prior to finalising the design to ensure the best possible result.
4. Craftsmanship
Your piece is then crafted with precision in our workshop.
Combining traditional jewellery techniques with modern technology, each stage is handled with meticulous attention to detail ensuring a finish that reflects the quality Mandi & Co is known for.
5. Completion & Collection
Every piece undergoes a final quality assessment before completion.
Once ready, you’ll be invited to collect your finished piece beautifully presented and made to be treasured. An appraisal will be provided for your records.
Ongoing Care
Our relationship doesn’t end at collection.
We offer ongoing aftercare, including cleaning, maintenance, and resizing, to ensure your jewellery continues to look its best for years to come.
A Truly Personal Experience
At Mandi & Co every piece is created with intention.
From the first conversation to the final reveal, we are committed to delivering a bespoke experience that feels considered, seamless, and entirely yours — resulting in a piece you’ll cherish for a lifetime.